> For the complete documentation index, see [llms.txt](https://docs.ebrain.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ebrain.ai/account-and-settings/billing-and-plans.md).
# Billing and plans
Billing lives under **Settings > Billing**. It is where you start your subscription, manage your payment method, download invoices, and cancel or resume.
{% hint style="info" %}
Billing only appears in the navigation for **company owners and admins**. Standard members and viewers do not see it. If you open it without permission, you will see "Only the company owner or an admin can change billing settings." Billing is also per workspace, so each company you belong to has its own subscription and invoices.
{% endhint %}
## Your free trial
Every new company starts with a **14-day free trial**. A banner shows the days remaining and the exact end date (for example, "X days left, ends on \[date]").
During the trial, **inviting teammates is free**. Each person you add only becomes a billable seat once your subscription is active.
## Plans
| Plan | Price (excl. VAT) | What it is |
| --------- | --------------------- | ------------------------------------------------------------------------------------------------------------------ |
| **Core** | €50 per seat / month | The base subscription. Every active member of the company is one Core seat. Core unlocks the product. |
| **Atlas** | €150 per user / month | A paid add-on, turned on per individual user. Atlas unlocks the Atlas document-extraction feature for that person. |
All prices are shown **excluding VAT**. The subscription overview displays your monthly total (excl. VAT), the billing period, and the next renewal date.
Atlas is switched on or off per teammate from the Users page, not from Billing. Turning it on charges a prorated amount for the rest of the current period; turning it off is scheduled for the end of the current paid period, so access continues until then. See [Teammates and workspaces](/account-and-settings/teammates-and-companies.md) for how seats and the Atlas toggle work.
## Activating your subscription
When you are ready to convert your trial to a paid plan, an admin can do it from Billing.
{% stepper %}
{% step %}
## Open the activation card
During the trial, an **Activate your subscription** card appears on the Billing page.
{% endstep %}
{% step %}
## Review the charge
The card shows what you will pay: "You'll be charged \[total] today, then \[total]/month (excl. VAT)."
{% endstep %}
{% step %}
## Add your payment method
Select **Activate subscription**. This sends you to a secure hosted checkout where you enter your payment details.
{% endstep %}
{% step %}
## Done
After payment, the page finalizes your subscription automatically and your status changes to Active.
{% endstep %}
{% endstepper %}
## Managing payment, billing details, and invoices
**Invoices** are listed on the Billing page. Each one shows its number, date, status (Paid, Upcoming, Overdue, Draft, and so on), and amount, with a **Download invoice (PDF)** link.
**Manage payment method** opens a secure self-service **customer portal** where you can:
* update your payment method
* update your billing details (address, VAT/tax ID, name, billing email)
* view and download your invoices
{% hint style="info" %}
The customer portal is for payment and billing-detail self-service only. Seat changes, plan changes, and cancellation are done inside eBrain, not in the portal.
{% endhint %}
## Cancelling and resuming
You can cancel your subscription from Billing while it is active. When you cancel, your subscription stays active until the **end of the current billing period** and no further charges are made after that date. You keep full access until then.
While a cancellation is pending, a "Cancellation scheduled" banner shows the end date, and you can select **Resume subscription** any time before the period ends to keep going without interruption.
## Billing statuses you may see
Trial, Active, Cancellation scheduled, Payment failed, and Canceled.
## What happens if billing lapses
{% hint style="warning" %}
If a payment fails or the subscription is canceled, your company becomes **read-only**. You can still read everything, but any change, including creating, editing, deleting, or sending, is blocked until billing is resolved. If you try to make a change, you will see: "Your organization is read-only. Update your payment method to make changes."
{% endhint %}
A full-screen message also appears:
* **If you are an owner or admin:** you are prompted to update your payment method (or reactivate, if canceled). An **Update payment method** button opens the customer portal, and you can still reach the Billing page to pay.
* **If you are a member:** you are told eBrain is temporarily limited and to contact your billing admin.
* **Log out** is always available from this screen.
As soon as payment is restored, the read-only lock lifts automatically and everyone regains full access.
## Related pages
---
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